Privacy Policy
Last Updated: August 13, 2025
Introduction
ClimbTag ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and username.
Profile Data: You can optionally add a profile photo and select a home gym.
Content: We store photos, videos, comments, and ratings you share in the app.
Usage Data: We collect basic information about how you use the app to improve our service.
How We Use Your Information
- Provide and maintain the ClimbTag service
- Enable you to discover and track boulder problems
- Allow you to interact with other climbers
- Improve our app and develop new features
- Send you important service updates
Information Sharing
We do not sell your personal information.
We only share your information in these limited cases:
- Public Content: Information you choose to make public (like profile info and boulder ratings) is visible to other users
- Service Providers: We use trusted third-party services to host and operate our app
- Legal Requirements: If required by law or to protect our users' safety
Data Security
We use industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access, update, or delete your account information
- Request a copy of your data
- Withdraw consent for data processing
- Delete your account and associated data
Camera and Photo Access
The app requests camera access to:
- Take photos of boulder problems
- Record climbing videos
- Scan QR codes on boulders
You can revoke camera permissions in your device settings at any time.
Data Retention
We keep your data while your account is active. When you delete your account, we remove your personal information within 30 days, except where we're required to keep it for legal reasons.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of any significant changes through the app or by email.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: hello@climbtag.com